Terms of Service
Last updated: January 30, 2026
1. Acceptance of Terms
By accessing or using Shipmint's website, products, or services (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use our Services.
2. Description of Services
Shipmint provides AI visibility tracking, competitor analysis, and optimization tools for businesses. Our Services include web-based applications, analytics dashboards, reporting features, and related support services.
3. Account Registration
To use certain features of our Services, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized access or breach
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Subscription and Payments
Billing: Our Services are available on a subscription basis. You agree to pay all fees associated with your subscription plan. All fees are exclusive of taxes, which you are responsible for paying.
Free Trial: We may offer a free trial period. After the trial, your subscription will automatically convert to a paid plan unless you cancel.
Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds will be provided for partial months.
Price Changes: We may modify subscription fees upon notice. Changes will take effect at the next billing cycle.
5. Acceptable Use
You agree not to use our Services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit viruses, malware, or harmful code
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Scrape, spider, or data-mine our platform without permission
- Use our Services for competitive intelligence gathering in violation of others' rights
6. Intellectual Property
Our Content: All content, features, and functionality of our Services, including text, graphics, logos, and software, are owned by Shipmint and protected by intellectual property laws.
Your Content: You retain ownership of any content you submit to our Services. By submitting content, you grant us a license to use, store, and process it for the purpose of providing our Services.
Feedback: Any feedback you provide may be used by us without restriction or compensation to you.
7. Data and Privacy
Your use of our Services is also governed by our Privacy Policy. By using our Services, you consent to the collection and use of information as detailed in the Privacy Policy.
8. Limitation of Liability
To the maximum extent permitted by law, Shipmint and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our Services. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Disclaimer of Warranties
Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, secure, or error-free.
10. Indemnification
You agree to indemnify and hold harmless Shipmint and its affiliates from any claims, damages, liabilities, costs, or expenses arising from your use of our Services or violation of these Terms.
11. Termination
We may suspend or terminate your access to our Services at any time for violations of these Terms or for any other reason. Upon termination, your right to use our Services will immediately cease.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of San Francisco County, California.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on our website. Your continued use of our Services after changes constitutes acceptance of the updated Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at [email protected] or through our contact page.
15. "Trampoline" Risk-Reversal Guarantee
Our sprints come with a "Trampoline" guarantee to ensure you are better off even if you decide not to continue.
15.1 Keep-the-Assets Guarantee
If you choose not to proceed after a sprint, you retain full ownership of a "System Kit" which includes:
- Documented funnel map and leak list
- Tracking/analytics setup and dashboards
- SOPs and handover tutorials
- All SEO/content/automation templates built
- Transferred credentials and ownership
There is no lock-in; you keep all assets created during the engagement.
15.2 Second-Sprint Free Guarantee
If we deliver the agreed scope but the solution is incorrect due to our diagnosis or mis-scoping, we will provide an additional 7-day correction mini-sprint at no cost to fix the plan and implement required adjustments.
Conditions: This applies only if:
- You provided baseline access and approvals on time.
- It is within the same objective (no new direction or added scope).